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Help & FAQs

Frequently asked Questions
Need help with something? Here are our most frequently asked questions ?
Yes. We offer a dedicated Mobility Aids Equipment hire service within Fuerteventura
You can now place an order by booking online. If you are having difficulties with this, please feel free to contact us through our contact page, by email or by phone Whatsapp (+34 699771916) and our customer team will be happy to help you with your enquiry or order.
We supply only top quality products for rent from highly respected manufacturers. Unless the manufacturer and/or model is specified, you will receive an item of like kind and quality to that pictured.
All of our equipment is purchased brand new and is maintained in excellent condition. We pride ourselves on the high standard of safety and cleanliness we offer. We have strict quality control on the age and condition of our equipment. Each item is thoroughly inspected before each hire.
The minimum order amount for the South of Fuerteventura is 25 euros. The minimum order amount for the North of Fuerteventura is 60 euros. This can be made up of a combination of items.
All baby equipment hire orders booked through the website are required to be placed 12 hours before to allow us time to confirm your order. If you would like same day delivery for mobility aids equipment hire then please contact us through either Phone, WhatsApp (+34 699771916) or Email which is on our Contact Page to arrange this directly with us to check availability.
When you place an order through the website you will receive an automated email from the website. Mobility Aids Fuerteventura will then send you a confirmation of your booking. If you do not receive this within 24 hrs please contact us direct through either Phone, WhatsApp or email as we value your custom.
You will receive an email confirming a breakdown of all charges including any discounts where applicable. You will need to pay the full amount in cash on delivery or by Paypal or Bank Transfer in advance.
Yes you can. Please let us know at time booking and we will provide you with the exchange rate and amount required to pay in the currency of your choice
Yes. All prices quoted include all applicable taxes.
Depending on your arrival time we can have all items pre delivered and set up for you upon your arrival providing that your hotel or villa allows this. Alternatively our driver will meet you in the lobby of your hotel or villa at the date and time specified by you and confirmed by us at the time of booking.
Sure you can, the beauty of our community is that you can stay in touch with the renter and extend the dates if needs be.
At the time of formalizing the rental, we will agree with you an approximate delivery time. If at the time of the same we do not locate you, we will wait a reasonable time. If this is not possible, we will try to make the delivery again as soon as possible, but you will have to pay the travel expenses again.
Contact us and we will help you. If necessary, a technician will come to carry out a review and, if an anomaly is found, we will leave you another equipment free of charge.
The answer is NO, it is not necessary for you to be handicapped or disabled to own/use a mobility scooter. Mobility scooters can benefit a much broader number of individuals for many different reasons. You should not feel discouraged about using a scooter, no matter what your reason might be.
Most Mobility Scooters Are Not Recreational Vehicles This means that no license is necessary to operate them.
If you are going to leave home to go shopping or simply out and about, then a scooter might be the right choice for you — but if you need something that can transition between outdoors and indoors then a power wheelchair might be the better option.
It doesn't matter that you only use it on short trips into town: as soon as you get back, plug it in. You should also allow your mobility scooter battery to charge overnight so that it's ready for you in the morning. Simply put – a fully-charged battery is a healthy battery.
Unlike wheelchairs, scooters are not safety tested for vehicle use. It is important to note that you cannot sit in a mobility scooter while travelling in a WAV. Unlike a wheelchair, the passenger cannot be secured in the mobility scooter safely enough for travel.
The answer is yes – it is possible to use a mobility scooter with one hand, but it may be more difficult. and it may take some practice and adjustment

Our team is ready and always available, 365 days at year.

Our address

Tamanagua, 14 - Las Playitas

Support 24/7

+34 699771916

Our satisfaction is to make your vacation more accessible.

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